I am sorry to tell you that it is the worst Glo experience I ever had with burnt tobacco taste , I contacted Glo customer service to ask for troubleshooting without any respond from their side.
Honestly , I regret buying this device it is a Waste of money!

Modern

Great in everything

A good device in terms of heating tobacco, and the taste of smoke is better than the previous device

Perfect device and it's very useful form the other device